Privacy Policy

Effective Date: March 2025

True Companions Home Healthcare Agency ("we," "our," or "us") values your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website or use our services.

1. Information We Collect

We may collect the following types of personal information when you interact with our website or services:

Personal Identifiable Information (PII): Name, phone number, email address, mailing address, and other contact details.
Health-Related Information: If voluntarily provided, for care inquiries and service requests.
Technical Data: IP address, browser type, operating system, and website usage analytics.
Cookies and Tracking Technologies: Information about your interaction with our website for performance and functionality enhancements.

2. How We Use Your Information

We use the collected data to:

Provide and manage home healthcare services.
Process inquiries and service requests.
Improve our website and enhance user experience.
Comply with legal obligations and regulations.
Communicate with you regarding updates, promotions, and important service notifications.

3. How We Share Your Information

We do not sell, trade, or rent your personal information. However, we may share it with:

Service Providers & Partners: Trusted third parties who assist in delivering our services.
Legal Compliance: If required by law, regulation, or government request.
Business Transfers: In case of a merger, acquisition, or business restructuring.

4. Data Security

We implement appropriate security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

5. Your Rights & Choices

Access & Update: You may request access to or correction of your personal information.
Opt-Out: You can unsubscribe from promotional emails at any time.
Cookies: You may disable cookies via your browser settings, though this may affect website functionality.

6. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for their privacy policies and encourage users to review them.

7. Changes to This Privacy Policy

We reserve the right to update this policy as needed. Changes will be posted on this page with an updated effective date.

8. Contact Us

For any questions or concerns regarding this Privacy Policy, please contact us:

📞 267-934-0893
📧 info@truecompanionshomehealthcareagency.com
🌐 truecompanionshomehealthcareagency.com